Sales Tactics
• Technology-Driven Market Access: TOJAM uses a digital B2B and B2C marketplace to connect buyers and sellers directly, facilitating efficient trade and fair pricing.
• Its model promotes transparency with an open pricing model, reducing information asymmetry and improving bargaining power for farmers.
• Comprehensive Service Offering: TOJAM integrates value-added services like logistics, storage, financing, and trade fulfilment to enhance customer experience and satisfaction.
• Focus on Quality: We ensure adherence to stringent quality standards set by buyers and industrial processors, which enhances trust and drives repeat business.
Customer Treatment Policies
• Fair Pricing and Swift Payments: We ensure fair pricing mechanisms through our digital ecosystem, building confidence among both buyers and sellers.
• Payment systems are designed for swift settlement, with same-day payments to aggregators and logistics partners to maintain trust and liquidity in the supply chain.
• Empowering Stakeholders: We provide mobile-enabled dissemination of critical information such as market prices, agronomic advice, and certification standards to empower farmers and buyers.
• A focus on inclusivity ensures smallholder farmers are financially and technologically enabled, reducing barriers to participation.
• Commitment to Reliability: TOJAM emphasizes timely trade execution and fulfillment, ensuring customer confidence in its ability to deliver as promised.
Sales Tactics
• Technology-Driven Market Access: TOJAM uses a digital B2B and B2C marketplace to connect buyers and sellers directly, facilitating efficient trade and fair pricing.
• Its model promotes transparency with an open pricing model, reducing information asymmetry and improving bargaining power for farmers.
• Comprehensive Service Offering: TOJAM integrates value-added services like logistics, storage, financing, and trade fulfilment to enhance customer experience and satisfaction.
• Focus on Quality: We ensure adherence to stringent quality standards set by buyers and industrial processors, which enhances trust and drives repeat business.
Customer Treatment Policies
• Fair Pricing and Swift Payments: We ensure fair pricing mechanisms through our digital ecosystem, building confidence among both buyers and sellers.
• Payment systems are designed for swift settlement, with same-day payments to aggregators and logistics partners to maintain trust and liquidity in the supply chain.
• Empowering Stakeholders: We provide mobile-enabled dissemination of critical information such as market prices, agronomic advice, and certification standards to empower farmers and buyers.
• A focus on inclusivity ensures smallholder farmers are financially and technologically enabled, reducing barriers to participation.
• Commitment to Reliability: TOJAM emphasizes timely trade execution and fulfillment, ensuring customer confidence in its ability to deliver as promised.
PAST SUCCESSES AND OTHER MILESTONES
TOJAM has received prestigious accreditations for its commitment to excellence:
• ISO 9001 – Quality Management: Awarded for adhering to stringent quality management standards in agricultural produce trading and storage.
• ISO 14001 – Environmental Management: Recognition for environmentally responsible practices.
• Global Food Safety Initiative (GFSI) Certification: Ensuring the highest standards of food safety in agricultural produce handling and storage.
• Food Safety System Certification (FSSC 22000): Certified for implementing effective food safety management systems.
• OSHA Compliance: Adherence to Occupational Safety and Health Administration regulations for workplace safety.
• Industry-Specific Certifications: Compliance with agricultural produce trading and storage industry standards.
• Certified Quality Processes: Implementation of standardized quality control procedures.
• Customer Satisfaction Awards: Recognition for high client satisfaction and service excellence in agricultural produce trading and storage.
• Warehouse and Storage Excellence Awards: Received for outstanding performance and innovation in agricultural produce storage.